Returns & Exchanges
At Kelkar Foods and Fragrances, we take pride in the quality of our artisanal products and strive to ensure your complete satisfaction with every purchase. If you are not entirely happy with your order, we offer a streamlined return process for eligible food items and fragrance products within 15 days of delivery.
Initiate Request
Contact our customer support team via email with your order number and a brief explanation of the reason for the return.
Quality Review
Our team will review your request and, if approved, provide a Return Merchandise Authorization (RMA) number and the appropriate return shipping address.
Secure Packaging
Pack the items securely in their original, unopened packaging to ensure they are not damaged during transit back to our warehouse.
Refund Processing
Once we receive and inspect the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing